Family Support Services

Connecting with others in similar circumstances (Peer Support)
Sibling Support
Support for Carers



Dad’s in Distress

DIDSS offer peer support that aims to provide help and hope for separated dads and their families. You can talk with someone who has personally experienced separation and discover what it might take for you to get through it.

Phone: 1300 853 437


My Time

MyTime is a national initiative funded by the Australian Government Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA). MyTime groups provide facilitated peer support for mums, dads, grandparents and anyone caring for children with a disability, developmental delay or chronic medical condition.

Mothers, fathers and other family carers of children who are eligible to receive the Carer Allowance (Child) can join MyTime.

Phone: 1800 889 997


Autism Advisory Support Service

If you require support, advice or just someone to talk to, the Autism 24 hour hotline will ensure there will be someone there to listen. Calls are answered by people who have children with Autism themselves so you know they will understand.

Phone: 1300 222 777



The Junction Works- Sibling Support Program

The Sibling Support Program provides support networks to young people aged between 8 to 18 years, who have a sibling with a disability. The main goal for the Sibling Support Program is to support siblings to identify and use positive strategies for living with a brother(s) or sister(s) with a disability.

The program uses structured activities and workshops such as:

  • Expressing ourselves through ART
  • How to deal with stress
  • Ready Set Cook
  • Emotions and what they mean
  • Leadership Camps
  • Day visits to Sydney attractions
  • Fun activities where siblings have the opportunity to be carefree for a few hours


Kids Helpline

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Phone: 1800 55 1800



National Carer Counselling Program

The National Carer Counselling Program provides short-term counselling services specifically for carers. This counseling can assist with coping skills and facilitate, where appropriate, the continuation of the caring role. The program responds to carers’ needs and those of the people they care for, being mindful of their financial challenges and in many cases a lack of social inclusion.

Phone: 1800 242 636


Salvation Army Counselling Service

Salvos counselling is committed to giving the highest quality of care and maintaining strict confidentiality. Helping people find freedom and hope to live life to the full whilst talking to a trained counsellor.

Address: 27/31 Rudd Rd, Leumeah
Phone: (02) 4731 1554


Light Bulb Moments

Light Bulb Moments is run by Registered Psychologists who are dedicated to consistently delivering a High Quality Counselling Service.

Address: 5/261 Queen Street, Campbelltown
Phone: 0(2) 4656 1107


Parent Line

Parent Line a phone counselling, information and referral service for parents of children aged 0 to 18 years who live in NSW

Phone: 13 22 89


Life Line

Lifeline provides a confidential phone service. Trained volunteers listen to your situation and concerns, and provide support and assistance to clarify options and choices available to you. Lifeline can also provide you with referral information for other services in the local area.

Phone: 13 11 14


Beyond blue

24hr counselling service. Beyond blue focus on people of every age, at every stage of life, with programs and initiatives to approach the issue from every angle.

Phone: 1300 224 636



Macarthur Home and Community Care (HACC) Services

The HACC Information and Referral Service is a telephone hot-line that provides a central point of contact for frail aged, people with a disability, carers and families on services that are available in the Macarthur and Wingecarribee areas. The service is able to listen to a person’s needs and recommend services that may best suit them. they can also do the running around for the person and actually make referrals or support them through this process.

Phone: FREECALL 1800 68 3232.


The Carer Coordination Service

The Carer Coordination Service provides a service to carers that is tailored to your goals and aspirations. They can help you:

  • Find services and the support you need
  • Advocate with you to get access to another service if you are having difficulties getting the support you need
  • Provide short term counselling to help you in emergency or stressful situations
  • Teach you how to use technology, the internet and social media to reach other carers
  • We run support groups, fun outings and events such as Stress Less Days, Carer Safaris and Carer Choirs
  • We organise seminars and information days to build your skills and confidence in your caring role

Macarthur Carers Coffee Club: Are you caring for someone at home who is aged or has a disability? Would you like to meet others in your area doing the same? Join us for a coffee and a chat!

Campbelltown: 10.30am on the 3rd Wednesday of each month at Essen Restaurant – 54 Queen St, Campbelltown
Camden: 10.30am on the 3rd Thursday of each month – Contact us for our current location

If you wish to attend, please RSVP to the Carers Coordination Service on (02) 4621 8400

The Haven Project: The Haven Project offers support to carers of a person experiencing a mental illness. The focus is on wellness and recreational activities as a way of improving their capacity to provide care. In this way we hope to avoid carer fatigue and burnout. The Haven Project gives you:

  • Links to a variety of time out and respite activities
  • Referral to respite services
  • Carer walking groups
  • Carer education
  • Well-being days
  • Male carer activities
  • Links to carers from Aboriginal background through the ‘Yarning Circle’ partnership

Phone: (02) 4621 8400




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